Dear Buddi Customers,

We want to inform you about an upcoming planned outage that will temporarily affect our software services. This maintenance is essential to enhance the performance and reliability of our system, ensuring a better user experience for you and your customers.

Maintenance Schedule:

• Date: Sunday May 28th - Monday May 29th
• Time: 2am - 4am EST, 11pm - 1am PST, 12am - 2am MST

During this maintenance window, our technical team will be working diligently to implement necessary upgrades and optimizations. As a result, our software services will be temporarily unavailable. We apologize for any inconvenience this may cause and assure you that we will complete the maintenance as quickly as possible.

Expected Impact:

• Our software services will be temporarily inaccessible.

• You will be unable to access the system, including all related functionalities and features.

• Ongoing processes, transactions, or data submissions may be temporarily interrupted, so please ensure to save your work and log out in advance.

 

If you have any questions or concerns please reach out to support@buddi.io.

We appreciate your understanding and cooperation as we work to improve our software. Your patience and continued support are greatly valued.

Thank you for your attention.

Best regards,

Jesse Johnston

VP of Product

Buddi