Your Buddi Site just got quicker and more app-like for your customers.

Faster loading shop pages

Your Shop, Collection and Promotion pages now load noticeably faster. Instead of loading your entire product catalogue up front, the page shows the first set of products right away and brings in the rest in the background while your customer browses. Search engines still see your full catalogue, so there’s no impact on SEO.

Add your store to the home screen

Customers who save your site to their phone’s home screen will now see your logo and store name, not a grey letter tile. You’ll find the new Icons & App tab in your site Settings, where you can:

• Set the app name that appears under the icon
• Upload an app icon (square PNG, at least 512 × 512 px)
• Choose a background colour for the icon and Android splash screen
• Turn on “Open like an app” so your site opens full screen without browser bars
• Preview how the icon looks on iPhone and Android

Your favicon upload has moved to this tab too.

Good to know: Android updates the icon automatically after you change it, but on iPhone customers who already added your site will need to remove it and add it again to see the new icon.

New online orders can now print automatically at your store the moment they’re placed, so your team can start picking right away without watching the screen.

How it works

Connect a compatible printer to your store location and every new order prints a chit with the customer’s name, order type and the products ordered.

What’s included

• Automatic printing as soon as an order is placed
• Live connection status right in your Order Queue, so you’ll know if your printer goes offline
• Print a test chit to confirm everything is working
• Reprint any order’s chit when you need to (reprints are clearly marked “REPRINT”)

Compatible printers

Chit printing works with 80 mm Star Micronics printers that support Star CloudPRNT. Printers are purchased directly by your store. If you already have a Star printer sitting idle from a previous system, it may already be compatible.

Setup

Setup starts from your Order Queue and is available to admins with store settings access. One printer can be connected per location.

Chit printing is included in your current Buddi plan at no extra cost. Reach out to our support team and we’ll be happy to walk you through setup or follow along here.

Buddi Sites now show the same terpene and cannabinoid detail as your embedded menu. Many shoppers rely on this information to choose a product, and until now your Buddi Site showed less of it than the embedded menu did.

Terpenes. On the product detail page, terpenes appear as chips. The first chip shows the product's overall terpene percentage, followed by each individual terpene (for example, 3% Overall Terpene, 1% Alpha-Bisabolol, 1% Alpha-Humulene). If you've turned on terpene display for product cards under My Menu > Content Settings, terpenes also appear on your product tiles. If that setting is off, your tiles stay as they are.

Cannabinoids. Product tiles now show up to five cannabinoids, not just THC and CBD. If you've added cannabinoids like CBG or CBN to your products, shoppers will see them in grid view, list view, and on featured products on your home page. THC and CBD are still listed first, and any cannabinoids beyond five appear on the product detail page.

Products that only have THC and CBD look the same as before, and filtering and sorting still use THC and CBD.

Buddi Sites now show shoppers how close they are to the 30g dried equivalent purchase limit as they shop. Menus already stopped carts from going over the limit, but shoppers didn't know how close they were until an item was refused. Concentrates made this especially confusing. A 1 g vape counts as 4 g, so a cart could look small and still be near the cap.

A new meter appears in three places: at the top of the cart drawer, as a ring around the cart icon in the header, and in the checkout order summary. It shows how much of the limit is used and how much room is left (for example, 6.5 g of 30 g, 23.5 g of room left). It updates right away when items are added, removed, or changed. It changes to a warning state at 80%, and once the cart passes that point, product cards show each size's dried equivalent (for example, 1 g · counts as 4 g).

The message shoppers see when an item won't fit has also been rewritten. The old message was "You have reached the maximum amount of cannabis products for possession." The new one says what happened and why, for example: "That won't fit in this order. A 1 g vape counts as 4 g against the 30 g legal limit. You have 2.5 g left." It also includes a button to view the cart.

How the limit is enforced hasn't changed, including validation when the order is placed. Shoppers can now see the limit coming instead of finding out when an item is refused.

If you use Repeating Notification in the Order Queue, you can now choose how often the new order sound repeats: every 1, 3, or 5 minutes. Until now it was fixed at 5 minutes. Many of you told us that was too long in a busy store, where the first alert is easy to miss and online orders could sit for several minutes before anyone saw them.

To change it, open Notification Settings in the Order Queue and make sure Repeating Notification is set to Yes. Pick an interval and press Save. The sound keeps repeating at that interval until a staff member opens the order. If you manage more than one store, turn on Apply this config to all my stores to use the same interval everywhere.

Nothing changes unless you change it. Stores that don't pick an interval stay at 5 minutes.

You can now add a carrier tracking link to a Direct Mail order and have it emailed to your customer automatically. Before, you had to send tracking links yourself by personal email, text, or a reply from a shared inbox. Customers who didn't get one often called or emailed the store asking where their order was.

Open a Direct Mail order in the Order Queue. Under the delivery address there's a new Tracking field. Paste the full tracking link from your carrier (Canada Post or any other carrier) and click Save. Buddi asks you to confirm the customer's email address, then sends an Order Tracking email with a "Track your order" button. You can add tracking at any point, whatever the order's status. Tracking works the same whether you use flat rate or tiered Direct Mail pricing.

After you save a link, the panel shows when the email was sent and to which address. You can edit or remove the link at any time. Editing a link doesn't send another email automatically, so if you need the customer to get the updated link, click Resend email. Every change and resend is recorded in the order's activity log. That way it's easy to check if a customer says they never received a link.

A few details:

• Paste the full tracking link, not just the tracking number.
• If the order has no email address, you can still save the link for your staff to reference, but no email is sent.
• Tracking is available for Direct Mail orders only.

Hi there,

We have a brief planned maintenance window coming up:

• Date: Thursday, October 8, 2026
• Window: 12:00 am to 1:00 am PT / 1:00 am to 2:00 am MT / 3:00 am to 4:00 am ET
• Expected downtime: approximately 1 minute

During that minute, Buddi will be unavailable. Service will resume automatically and no action is needed on your end.

If you have any questions, please reach out to support@buddi.io

Thanks,

The Buddi Team

Your website can now tell Google Analytics 4 the whole story of every shopper's journey. We've added built-in ecommerce tracking across the entire shopping funnel, covering four key events: view_item when a customer views a product page, add_to_cart when they add something to their cart, begin_checkout when they start checking out, and purchase when an order is completed. If you've been wanting to see exactly where shoppers drop off and which products drive revenue, this update gives your GA4 property the data to answer those questions.

Everything flows through your own analytics setup, so you stay in full control of your data. The site pushes standardized ecommerce events that any GA4 or Google Tag Manager configuration can listen for. If you've already connected your GTM container or GA4 tag through the Integrations settings, there's nothing to install and no waiting on custom development. Simply set up your GA4 tags to capture these events and the data starts flowing.

The events follow Google's standard ecommerce schema, so they work out of the box with GA4's built-in ecommerce reports. Every event includes rich product detail: ID, name, brand, category, variant, unit price, and quantity. Purchase events also carry the order's transaction ID and the total value your customer actually paid, with tax reported separately, so your GA4 revenue reporting matches reality. Events are also carefully deduplicated, meaning a refreshed order confirmation page won't ever count a sale twice.

With the full funnel tracked, you can measure conversion rates from product view to purchase, spot your best-performing products and brands, build audiences for remarketing, and see the true return on your marketing spend. A documented event schema is available for your analytics team or agency, so they can build reports and tags against a fixed, reliable structure. It's live now, so if your GA4 or GTM setup is connected, take a look at your ecommerce reports and watch the insights roll in.

Protect your margins with a new option to prevent discount stacking. Until now, a product could be reduced by multiple discounts at once, like a club membership discount piling on top of a sale price or bundle deal, sometimes driving the final price far lower than you intended. With this update, you decide whether discounts stack on your store.

Turning it on takes seconds. Head to Settings: Club Discounts and select Prevent discount stacking. Once enabled, each product will use either its club membership discount or another available discount, never both. That means no more surprise rock-bottom prices at checkout, and no need to constantly cross-check your sales, bundles, and club pricing against each other.

Your customers still get a great deal, because our logic always applies the best available discount for them. If a product has a 10% sale price and a 5% club membership discount, the customer gets the 10% off. If a bundle offers 10% off when buying two or more alongside a 5% club discount, the bundle discount wins. Shoppers always see the strongest single discount, and you keep full control over how low prices can go.

The setting is live now in your Club Discounts settings. Flip it on today to keep your promotions working the way you planned, with your margins protected and your customers still getting the best price available.

Say hello to two new dynamic collection types: New In Stock and Restocked. Found under "Select Using Logic" when creating a collection, these let your menu automatically highlight what's fresh: products that just arrived in your catalog for the first time, and old favorites that are back on the shelf after selling out. No more manually tagging new arrivals or remembering to remove them weeks later.

You're in full control of the time window. When you create the collection, choose how many days a product stays included. For example, "less than 30 days" keeps a rolling showcase of everything that arrived in the past month. Products join the collection automatically as your inventory syncs and age out on their own when the window elapses. You can also flip the logic: "greater than 120 days" surfaces products that have been sitting on your menu (or haven't been restocked) for months, perfect for building clearance and discount collections.

Because these are standard collections, they work with everything collections already do: special messages, featured banners, discounts, and discount codes. Want a "New Arrival" badge on every fresh product? Just attach a special message with your own badge image to a New In Stock collection, and it appears automatically, with a design that's entirely yours, then disappears when the product is no longer new.

These collections build themselves from your inventory activity going forward: as new products come online and out-of-stock items return, they're picked up automatically. Set up your New In Stock or Restocked collection today, pick your window, and let your menu do the merchandising for you.

Need more details? View our support article.