Your feedback drives our features! Several clients asked for a way to showcase their craft products, so we've enhanced Special Messages to make this happen. You can now attach custom images ("Craft" label or any other badge) directly to your product tiles.

If you want to highlight small-batch items, premium selections, or local partnerships, your customers will instantly see what makes these products stand out on your menu.

Check out the updated Special Messages feature within the promotions section and start adding those eye-catching labels today.

Based on your feedback that customers want easier access to terpene information, we've added the ability to display terpene profiles directly on product tiles. Now your customers can see the full terpene breakdown right from the main menu page.

Ready to put your terpene data in the spotlight? Head to 'My Menu' and open up 'Content Settings' to start showcasing those profiles today.

Great news! You asked, we listened. You can now add any cannabinoid to your products through My Menu! (From CBG and CBN to Delta-8, THCV, and beyond).

This is just the beginning. Next up, we're building automatic sync with your POS system so these cannabinoid details flow seamlessly without any manual work on your end. Stay tuned for a completely hands-off experience coming soon!

Ready to showcase your full cannabinoid lineup? Head to My Menu and start adding those details today.

Next week (week of September 29th) we will be pushing out an updated admin UI for all of our clients.

Purpose:

• Responsive design so that the admin portal can be used on mobile devices.

• One unified design system for all of our products, making it easier to create new features and manage going forward.

Video Overview

Hey Everyone,

In the next few weeks we'll be rolling out Delivery Windows, a new feature that will enable you to build a streamlined delivery program. This feature clearly communicates delivery timeframes to customers, reduces confusion, and helps drive more revenue.

Checkout the Overview Video here.

Best,

Jesse

We will be performing scheduled system maintenance to improve performance and reliability. During this time, our services will be temporarily unavailable.

Maintenance Window:

• Sunday, August 3rd, 11:00 PM PST - Sunday, August 4th, 2:00 AM PST
• Monday, August 4th, 12:00 AM MST - Sunday, August 4th, 3:00 AM MST
• Monday, August 4th, 2:00 AM EST - Sunday, August 4th, 5:00 AM EST

What to expect:

• Services will be offline during the maintenance window
• No data will be lost during this process
• Services will be restored as soon as maintenance is complete

We apologize for any inconvenience and appreciate your patience as we work to enhance your experience. If you have any questions or concerns, please don't hesitate to contact our support team.

Thank you,

The Buddi Team

We wanted to let you know that integrations have begun syncing again and services are returning to normal. Within the next 30-60 minutes most integrations should be up to date.

We’re still actively monitoring the situation to ensure stability and are working on a full root cause analysis to understand what led to the disruption. We’ll share more details as soon as we have them.

Thank you again for your patience and understanding during this interruption — we truly appreciate your support.

Best regards,

The Buddi Team

We are currently experiencing a disruption affecting all of our menu syncing integrations.

At the moment, we are actively investigating the root cause and working hard to resolve the issue as quickly as possible. While we don’t yet have a timeline for full resolution, please rest assured that this is our top priority.

We are terribly sorry for the inconvenience this may be causing you and your team. We understand how important this functionality is and deeply appreciate your patience and understanding as we work to restore service.

We'll provide updates as soon as we have more information.

Thank you,

The Buddi Team

Just a quick note to everyone, you may have noticed that "Disposable Vape" now appears as a category on your kiosk and online menu. Thank you to everyone for putting in your suggestions, we have a bunch more coming in June!

Buddi now integrates with Cova Promotions V2. To enable this feature you must be using Cova Promotions V2.

• Easy Sync: Set up your dollar off or percent off promos in Cova—Buddi handles the rest.
• Local Timing: Your deals start and end on schedule, using your store’s local timezone and days.

A couple of notes:

• You can only use either Promotions V1 or V2 with Buddi—not both at the same time.
• Bundled and BOGO promotions aren’t supported just yet.

Documentation: https://buddi.freshdesk.com/en/support/solutions/articles/33000293913-cova-promotions-v2-integration-with-buddi